Scope
This policy applies to services purchased from Indian PR Distribution (IPRD)®, a brand of Crepo Media, based in Salt Lake, Kolkata, West Bengal.
Cancelling distribution and placement orders
You can cancel an order at any time until your press release or article has been sent for publication. Once it has been sent to outlets or newswires, the order cannot be cancelled and no refund is due.
Writing orders
Article and press release writing orders cannot be cancelled once the order has been placed, because work begins immediately.
Retainers
Retainers follow the notice period and terms set out in the retainer agreement.
How to cancel
Send a clear cancellation request by email to [email protected], quoting your order or invoice details. A cancellation takes effect when we confirm it in writing.
Approved refunds
Where a refund is due, it is made to the original payment method after we confirm the cancellation.
Questions
For any question about this policy, write to [email protected].
